Terms of Service

Last Updated: May 29, 2026

Welcome to Two Pup Candle Co. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Information

This website is operated by Two Pup Candle Co. Throughout the site, the terms "we," "us," and "our" refer to Two Pup Candle Co.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.

2. Online Store Terms

By using this website, you represent that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You will not use our products for any unlawful purpose.

• You will not violate any applicable laws or regulations.

3. Products and Services

We strive to display our products as accurately as possible. However:

• Colors and product appearances may vary slightly due to screen settings and photography.

• Because our candles are hand-poured, minor variations may occur.

• We reserve the right to discontinue products at any time.

All product descriptions and pricing are subject to change without notice.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice.

Payment must be received before an order is processed and shipped.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability

• Errors in pricing or product information

• Suspected fraud or unauthorized transactions

If your order is canceled after payment has been received, a full refund will be issued.

6. Shipping

Shipping times provided on our website are estimates and are not guaranteed.

Two Pup Candle Co is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Natural disasters

• Incorrect shipping information provided by the customer

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review our Refund & Return Policy for complete details regarding eligibility, return procedures, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product designs

• Images

• Graphics

• Text

• Product descriptions

is the property of Two Pup Candle Co and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Two Pup Candle Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of our website

• Purchase or use of our products

• Delays or interruptions in service

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Candle Safety Disclaimer

Candles are open-flame products and must be used responsibly.

Customers agree to follow all safety instructions provided with the product.

Two Pup Candle Co shall not be responsible for damages, injuries, or losses resulting from improper candle use, misuse, neglect, or failure to follow safety guidelines.

Always:

• Burn within sight.

• Keep away from children and pets.

• Keep away from flammable materials.

• Never leave a burning candle unattended.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

13. Contact Information

Questions about these Terms of Service may be directed to:

Two Pup Candle Co
Email: Crystal@twopupcandleco.com
Website: twopupcandleco.com